Privacy Policy

Effective Date: [20 Jun 2023]

This Privacy Policy describes how Paatikadai collects, uses, and discloses personal information when you visit our website and use our online grocery delivery services (collectively, the “Services”). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website and Services, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

1.1 Personal Information We may collect personal information that you voluntarily provide to us when you use our Services. This information may include:

• Your name, email address, postal address, and phone number
• Payment information, such as credit card details
• Delivery instructions and preferences

1.2 Usage Information We may automatically collect certain information about your use of our website and Services. This may include:

• Log files: We may collect information such as your IP address, browser type, operating system, and referring/exiting pages.
• Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, personalize content, and analyze website traffic. You can manage your cookie preferences through your browser settings.

2. Use of Information

2.1 Provide and Improve Services We may use the collected information to:

• Process and fulfill your orders
• Communicate with you about your orders, deliveries, and promotions
• Personalize your experience and improve our Services
• Analyze trends and gather statistical information

2.2 Marketing and Promotional Communications With your consent, we may send you marketing and promotional communications about our products, services, and special offers. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.

3. Information Sharing

3.1 Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and performing other necessary business functions. These service providers are obligated to protect your personal information and are prohibited from using it for any other purpose.

3.2 Legal Requirements We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Children’s Privacy

Our website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website. Please review this policy periodically for any updates.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of our website, please contact us at admin@paatikadai.in.

By continuing to use our website and Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.